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Privacy policy

At Jix Hobbies, we value your privacy and are committed to ensuring the protection and security of your personal information.

As a responsible and law-abiding entity, we adhere to the principles and requirements outlined in the Protection of Personal Information Act (POPI Act) of South Africa to safeguard your personal data.

This section of our Privacy Policy explains how we comply with the POPI Act, how your personal information is collected, used, and shared when you visit or make a purchase from bishophobbies.myshopify.com otherwise called Jix Hobbies (the “Site”).

  1. Lawful and Fair Processing: Jix Hobbies only collects and processes personal information that is necessary for the fulfilment of our services and with your explicit consent. We ensure that the data collection is conducted fairly, lawfully, and transparently.

  2. Purpose Specification: We clearly outline the purposes for which your personal information is collected and processed. Your data will only be used for legitimate business purposes, and we will not use it for any other unrelated activities without your consent.

  3. Minimization of Data: Jix Hobbies endeavours to collect and retain only the minimum amount of personal information required to provide our products and services. We do not keep your data for longer than necessary, as per the POPI Act's guidelines.

  4. Data Accuracy: We take reasonable steps to ensure the accuracy and currency of the personal information we collect. You have the right to update and correct your data, and we encourage you to do so whenever necessary.

  5. Security Measures: Jix Hobbies employs robust security measures to protect your personal information from unauthorized access, disclosure, or alteration. We use industry-standard encryption protocols and maintain secure data storage practices.

  6. Third-Party Sharing: Your personal information is not shared with third parties without your explicit consent, except as required by law or as necessary for the provision of our services (e.g., shipping information with our delivery partners).

  7. Data Subject's Rights: As a data subject, you have various rights under the POPI Act, including the right to access, rectify, and delete your personal information. Jix Hobbies supports and respects these rights and will assist you in exercising them.

  8. Sensitive Information: Jix Hobbies does not knowingly collect or process sensitive personal information, such as religious beliefs, political affiliations, health data, etc., unless required for a specific legal purpose and with your explicit consent.

  9. Children's Privacy: Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from minors without parental or guardian consent.

  10. Data Breach Notification: In the unfortunate event of a data breach that may compromise your personal information, Jix Hobbies will take immediate action to mitigate the risks and notify the relevant authorities and affected individuals as required by the POPI Act.

By using our website and services, you acknowledge and consent to the practices described in this Privacy Policy, including our compliance with the Protection of Personal Information Act (POPI Act) of South Africa.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, (EFT) Electronic Fund Transfer), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING OF YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information with third parties such as courier companies for delivery of your orders and to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

  • Facebook: https://www.facebook.com/settings/?tab=ads
  • Google: https://www.google.com/settings/ads/anonymous
  • Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a South African or European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a South African resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES TO OUR PRIVACY POLICY

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@jixhobbies.co.za or by phone on 012 348 0308.